Shipping Policy

 

Our shipping partners are Royal Mail and DHL Express Worldwide.

 

Domestic UK Orders:

Royal Mail 24 – the estimated delivery time frame of 1-2 working days

Special Guaranteed by 1pm – Our next day delivery service by Royal Mail. There is an option for Saturday delivery for orders placed on Fridays. 

Orders over £75 receive FREE Tracked 24 delivery by Royal Mail.

 

International Orders:

Royal Mail – International Tracked & Signed For service 

DHL – Express Worldwide

Delivery time frames depend on your geographical location and so we recommend you view them at checkout

 

Dispatch Information:

Once you have placed your order, we hope to have the order packed and shipped either the same day or the following working day.

Once the order is dispatched, you will receive an email with tracking information.

 

If there are any issues or any questions you have, please contact us at info@thecustomshopp.com